Privacy Policy
CACTUS TOURS PRIVACY POLICY
MOTOTOURS S. de R.L. de C.V., hereinafter referred to as “Cactus Tours,” with its registered address in Los Cabos, Baja California Sur, Mexico, is responsible for the processing of the personal data you provide through our website.
Data We Collect
We collect data such as first name, last name, email address, phone number, country code, country of origin, postal code, and hotel of stay. This information is necessary for the proper provision of our services. We may also collect technical information such as IP address, browser type, operating system, and browsing behavior through cookies or other technologies.
Purpose of Data Processing
Personal data will be used to:
- Manage reservations and payments.
- Provide personalized service before, during, and after the activity.
- Contact customers to confirm or modify their experience.
- Conduct internal statistical analysis.
- Implement digital marketing strategies, including personalized advertising.
- Send newsletters, promotions, and updates related to our services.
Disclosure to Third Parties
We may share your personal data with service providers that assist us in fulfilling the purposes described above, such as marketing agencies, IT services, payment gateways, or traffic analytics providers. These third parties are required to protect your information in accordance with applicable law.
Technologies Used
Our website uses tools such as Zoho Sales IQ, Meta Pixel, Google Ads, and Programmatic, which may use cookies or similar technologies to collect anonymous data about your browsing activity. You may configure your browser to reject these technologies; however, this may affect the functionality of the site.
Security and Storage
Data is stored in our databases under administrative, technical, and physical security measures designed to protect personal information against loss, unauthorized access, or misuse. We strive to maintain the highest standards of data protection.
No Commercial Sharing of Data
Cactus Tours does not sell or rent your personal information to third parties for commercial purposes.
Exercise of ARCO Rights
You may exercise your rights of Access, Rectification, Cancellation, or Opposition (ARCO) by submitting a request to reservations@cactusatvtours.com. Your request will be handled in accordance with the timeframes established by the Federal Law on the Protection of Personal Data Held by Private Parties.
Revocation of Consent
At any time, you may revoke the consent you have granted us for the processing of your personal data by sending an email to the same address. However, please note that in some cases we may not be able to comply with your request immediately or fully, as we may be legally required to retain certain information.
Changes to This Notice
Cactus Tours may modify this Privacy Policy at any time. Updates will be published in this same section of the website. We recommend reviewing it periodically to stay informed of any changes.
